Welcome to Enotika! These Terms & Conditions govern your access to and use of https://enotika.com/, including browsing our website, purchasing products, and using our services.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. General Information

Enotika operates this website to provide customers with information about our products and online shopping services.

Throughout these terms, the words “we,” “us,” and “our” refer to Enotika. The words “you” and “your” refer to visitors, customers, and users of our website.

2. Eligibility to Use Our Website

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

3. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and up to date.

However:

• Product colors and appearances may vary slightly depending on your screen or device.

• Product availability may change without prior notice.

• We reserve the right to correct errors, inaccuracies, or omissions in product information.

• Product packaging and presentation may occasionally differ from website images.

If a significant error affects your order, we will take reasonable steps to inform you and resolve the issue in accordance with applicable law.

4. Pricing and Payments

All product prices and applicable charges will be displayed on our website or at checkout.

Prices, discounts, and promotional offers may change from time to time. Any applicable shipping fees, taxes, or other charges will be communicated during checkout where required.

Orders are subject to payment authorization and acceptance. We reserve the right to investigate suspicious transactions and take appropriate action against suspected fraudulent activity.

5. Orders and Order Acceptance

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to reject or cancel an order where reasonably necessary, including in cases involving product unavailability, pricing errors, suspected fraud, or incorrect customer information. If payment has already been collected for a cancelled order, any applicable refund will be processed according to our refund procedures and applicable law.

6. Shipping and Delivery

We aim to process and dispatch accepted orders within the timeframes communicated on our website.

Delivery estimates are provided for guidance and may be affected by courier delays, weather conditions, public holidays, operational disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information. Additional arrangements may be necessary if an order cannot be delivered because of incorrect or incomplete details.

Please refer to our Shipping & Delivery Policy for further information.

7. Returns, Refunds, and Cancellations

Returns, refunds, and order cancellations are handled in accordance with our applicable policies and consumer protection laws.

Certain products may be subject to restrictions for hygiene, safety, or other lawful reasons. Any applicable restrictions will be communicated in our relevant policy.

Please review our Returns & Refunds Policy and Cancellation Policy before placing an order.

Nothing in these terms limits any consumer rights that cannot legally be excluded.

8. Product Use and Safety

Customers are responsible for reading product labels, instructions, ingredients, warnings, and other relevant information before using a product.

If a product is intended for skincare or personal care, we recommend checking the ingredients and following the directions provided. Discontinue use and seek appropriate professional advice if you experience an adverse reaction.

Product information provided on our website is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

9. Intellectual Property

Unless otherwise stated, the content on this website, including text, photographs, graphics, logos, designs, and other materials, is owned by or licensed to Enotika and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by law.

10. Prohibited Activities

When using our website, you agree not to:

• Violate any applicable laws or regulations.

• Provide false, misleading, or fraudulent information.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with website security, functionality, or performance.

• Upload malicious code or harmful content.

• Copy or misuse website content in violation of intellectual property rights.

• Use our website for fraudulent or unauthorized commercial activities.

We may restrict access or take appropriate action if we reasonably believe these terms have been violated.

11. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, delivery services, or other external platforms.

These services may operate under their own terms and privacy policies. We do not control all third-party services and are not responsible for their independent content or practices, subject to applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Enotika will not be liable for indirect or consequential losses arising from the use of our website or temporary interruptions to website availability.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights and statutory guarantees.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims directly arising from your unlawful use of our website or your material violation of these Terms & Conditions.

This provision does not apply where liability cannot lawfully be imposed on you.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy to understand our data-handling practices.

15. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes to our website, business operations, or legal obligations.

Updated terms will be published on this page with a revised date. Your continued use of the website after changes take effect will be subject to the updated terms, to the extent permitted by applicable law.

16. Governing Law

These Terms & Conditions are subject to the applicable laws and regulations governing our business and transactions with customers.

Any disputes will be handled by the competent courts or dispute-resolution bodies as determined under applicable law. Nothing in this section removes any mandatory consumer protections available to you.

17. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Website: https://enotika.com/

Email: mail@enotika.com

We will make reasonable efforts to respond to your enquiries.

Thank you for choosing Enotika. We appreciate your trust and support.