At Enotika, accessible at https://enotika.com/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or make a purchase.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Order details and purchase history

• Information you provide when contacting our customer support team

Payment Information

Payments are processed through the payment methods available at checkout. Depending on the payment provider, your payment information may be collected and processed securely by that provider. We do not intentionally store complete payment card details on our website.

Technical Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.

• Confirm purchases and provide order updates.

• Respond to questions and customer support requests.

• Improve our website, products, and shopping experience.

• Maintain website security and prevent fraudulent transactions.

• Send promotional emails or offers where permitted by law and, where required, with your consent.

• Comply with applicable legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies.

4. How We Share Your Information

We may share relevant information with trusted third parties when necessary to operate our business and provide our services, including:

• Payment processors to complete transactions.

• Delivery and logistics providers to ship orders.

• Website hosting and technical service providers.

• Analytics and marketing service providers, where applicable.

• Government authorities or other parties when required by law or necessary to protect our legal rights.

We do not sell your personal information to third parties. We aim to share only the information reasonably necessary for the relevant purpose.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable law.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Withdraw consent where processing is based on consent.

• Opt out of promotional communications.

• Raise a concern about how your information is handled.

To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing a request.

8. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.

Enotika is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the request and take appropriate action.

10. Marketing Communications

If you subscribe to our promotional communications or otherwise provide the required consent, we may send you information about products, offers, updates, and promotions.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us. Transactional messages relating to your orders may still be sent when necessary.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable legal requirements.

Any revised policy will be published on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we process, please contact us:

Website: https://enotika.com/

Email: mail@enotika.com

We will review your request and respond within a reasonable timeframe, subject to applicable legal requirements.

Thank you for trusting Enotika with your personal information.